Legal Notice

Company name: SC Serafim Invest S.R.L.
Registered office: Serg. Dumitru Pene street, no 5, bl J51, ap.38, sector 3, Bucharest, Romania
Trade Register no.: J40/7213/2023
VAT ID: RO47996799
Email: contact@elektrikwheels.com
Management Board: Sillona Adina Nita; Cristian Nita
Operational warehouse (for EU deliveries): Poland
Platform: Hosted on Shopify Inc., 151 O’Connor St, Ottawa, ON K2P 2L8, Canada

The website elektrikwheels.com is owned and operated by SC SERAFIM INVEST SRL.

Online dispute resolution according to Article 14 of the Regulation (EU) No 524/2013:
The European Commission offers a platform for online dispute resolution. For the ODR platform, please refer to the following link:
https://ec.europa.eu/consumers/odr/
We are not obligated to take part in a dispute resolution and we do not provide this way of settlement of disputes.

⚠️ Important Legal Notice for EU Customers

Please note that most of our electric bikes are equipped with motors more powerful than 250W and/or can reach speeds above 25 km/h. According to EU Regulation 168/2013, these models do not qualify as standard Pedelecs for unrestricted use on public roads.

Our e-bikes are intended primarily for off-road use or private property. If you wish to use them on public roads, please check your local regulations. In many EU countries, such bikes may require:
• Type approval as L1e-B vehicles
• License plate registration
• Insurance
• Use of helmets and other safety equipment

Elektrik Wheels is not responsible for any improper or non-compliant use of these products. We strongly encourage all customers to check and follow the laws in their country before using the bikes on public roads.

 All e-bikes sold on Elektrik Wheels are delivered with a factory speed limit of 25 km/h to comply with EU regulations (EN 15194 / Regulation No. 168/2013).
If allowed in your country or for off-road use, you can unlock speed. Use of off-road mode is the responsibility of the rider.